Effective Date: January 1st 2025
At Khayal, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you agree to the terms outlined in this policy.
- Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information:
Name, email address, phone number, and shipping/billing address (provided during purchases or account creation).
Payment details (processed securely by third-party payment providers; we do not store full payment information).
b. Non-Personal Information:
Browsing activity, IP address, device type, and location data.
Information gathered through cookies and similar tracking technologies.
c. Voluntary Information:
Information shared when you subscribe to our newsletter, contact customer support, or participate in surveys or promotions.
- How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders.
To communicate updates about your orders, promotions, or changes to our policies.
To improve our website’s functionality and user experience.
To personalize marketing content and offers based on your preferences.
To comply with legal obligations and prevent fraudulent activities.
- How We Protect Your Information
We prioritize your data security and employ the following measures:
Encrypted communication through SSL (Secure Socket Layer) technology.
Secure storage of personal information with access limited to authorized personnel only.
Regular security assessments and updates to our systems.
- Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience:
Essential Cookies: Necessary for the proper functioning of the site.
Performance Cookies: Help us understand how users interact with the website.
Marketing Cookies: Deliver personalized advertisements and promotional offers.
You can manage or disable cookies through your browser settings. However, this may impact your experience on our website.
- Sharing Your Information
We respect your privacy and will never sell or rent your personal information. However, we may share your data with trusted third parties, including:
Payment processors (to securely handle transactions).
Shipping providers (to deliver your orders).
Marketing platforms (to send promotional content, if you’ve opted in).
Legal authorities (if required to comply with legal obligations or protect against fraudulent activity).
- Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving promotional emails by clicking the “unsubscribe” link in any email.
Disable cookies through browser settings.
Request details on how your data is processed.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their policies before providing any information.
- Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email or a prominent notice on our website.
Thank you for trusting Khayal